CRM systems

Zoho CRM implementation case study: two colleagues review a laptop together in a bright office

Zoho CRM Implementation Case Study: From Spreadsheets to an Integrated Platform

This case study shows how an HR company moved from spreadsheets, Microsoft Planner and Mailchimp to a Zoho CRM implementation. We assessed the options with the owner, and Zoho CRM Professional gave the business what it needed at a substantially lower cost than Microsoft Dynamics. It later grew into Zoho One.

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Time to upgrade your CRM, switching from spreadsheets to CRM software

Why you should upgrade your CRM

Part 1 of 3 in our Upgrade Your CRM series If your team is chasing leads across three different spreadsheets, or your CRM has turned into a system nobody actually uses properly, you’ve probably outgrown what you’ve got. The fix isn’t always a bigger, flashier platform. Most of the time it’s the right system, set…

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Business owner running your business on a spreadsheet late at night compared with a team using a job management system

Still Running Your Business on a Spreadsheet? Here’s What It’s Actually Costing You

If you are running your business on a spreadsheet to track jobs, customers or leads, you’re probably losing hours to manual data entry, missing follow-ups you didn’t know you’d dropped, and taking on more risk than you realise as the team grows. A proper CRM or job management system keeps that information in one place…

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